When will my purchase arrive?
For local shipping, orders typically arrive 5-7 business days after your order is placed. For international shipping, please allow 1-2 weeks for your package to arrive.
What is your international exchange/return policy?
International orders are return only. This means if you would like to exchange a product, you will have to return your previous product using a prepaid and tracked return method and place a new order on the website.
Can I make adjustments to my order after it has been placed?
We can’t guarantee any changes but the sooner you let us know, the quicker we can try. Email us ASAP at firstname.lastname@example.org for any changes to your order.
How should I care for my butter. products?
With love and care.
Oh you mean the adult stuff? Please see our fabric care below.
Wash in cold water
Do not tumble dry. Dry naturally.
Do not bleach
Do not iron
Will you be bringing back old colours?
Never say never.
However, we like to keep things new and fresh here at butter. To be safe - buy the colours while they are available.